Frequently asked questions

Plain answers about how TangoHive works. Can't find yours? Ask us directly or check the troubleshooting pages.

Getting started

How to create your first calendar

  1. 1. Sign in and open My calendars from the top navigation.
  2. 2. Press "New calendar", name it after one schedule (one kid, one team, one ministry), and pick a color.
  3. 3. Add events with "Add events" in the header: paste a schedule, drop a link, or enter one by hand.
  4. 4. Repeat for each schedule in your life. Small, single-purpose calendars work best because you can share each one with exactly the right people.

How to turn a pasted schedule into events

  1. 1. Open "Add events" and choose Paste (or "From a link" for a web page or feed URL).
  2. 2. Paste the coach's email, the newsletter, the season schedule, whatever you have.
  3. 3. Press "Turn into events". The AI may ask a clarifying question or two, like which location applies.
  4. 4. Review the proposed list: every event has a checkbox, nothing saves until you confirm.
  5. 5. Pick the calendar they belong to and confirm. The events land, and the original text is never stored.

How to combine multiple calendars

What TangoHive costs

  1. 1. TangoHive is free to use: calendars, AI imports, sharing, feeds, all of it.
  2. 2. If paid plans ever arrive, the sharing basics stay free and nobody's calendar gets held hostage: anything you could share free will keep working.

Sharing and subscribing

How to share a calendar with one link

  1. 1. Open My calendars and press Share on the calendar (or collection) you want to hand out.
  2. 2. Copy the share page link and send it anywhere: group chat, email, team app.
  3. 3. Anyone who opens it sees the live calendar in their browser. It updates the moment you change something.
  4. 4. To invite someone specific, use "Invite by email" in the same Share window and pick "Can view" or "Can edit": they get a branded email, and if they create an account with that address the calendar lands in their "Shared with me".
  5. 5. Editors can add and change events on the shared calendar (or every calendar in a shared collection); renaming, sharing, and deleting the calendar stay with the owner.
  6. 6. The People section on My calendars shows everyone you share with and what each person can see or edit; you can also add a person there once and share several calendars and collections in a single email.
  7. 7. If a link ends up somewhere it should not be, press "Stop sharing" in the Share window: the old URL dies instantly for everyone, and sharing again gives you a brand-new link.

How to share a family calendar

How to subscribe from Apple or Google Calendar

  1. 1. Open the share page link you were sent (or your own calendar's Share window).
  2. 2. Press Apple, Google, or ICS feed and follow the one confirmation step.
  3. 3. Your phone or Google account now checks the feed on its own schedule; changes flow in automatically.
  4. 4. Heads up: Google can take up to a day to refresh subscribed calendars, and Apple's refresh interval is a device setting. The share page itself is always current.

Google subscription not updating? · How to subscribe to a calendar link

How to import a calendar you already follow

  1. 1. Open "Add events", choose "From a link", and paste the ICS or webcal URL.
  2. 2. Review the imported events like any other import: checkboxes first, nothing saves until you confirm.
  3. 3. Once imported, the events are yours: fix times with AI, recolor, and share a clean version with your group.

How to import an ICS feed

Fix with AI

How to fix a messy calendar with one instruction

  1. 1. Open "Fix with AI" from the menu (or the sparkle button above your calendar).
  2. 2. Describe the fix in plain words: "Move everything on Mondays to the Gibson calendar", "Delete the October events", "Practices should be 90 minutes".
  3. 3. Press "Preview changes". Every affected event appears as a before-and-after row with a checkbox.
  4. 4. Untick anything you disagree with, then apply. Nothing changes until you do.

What the AI reads, and what it never sees

  1. 1. When you paste a schedule, the pasted text is sent to the AI once, to propose events. It is not used to train anything.
  2. 2. When you use Fix with AI, your calendar's events are shared with the AI for that one request.
  3. 3. The AI never reads your contacts, your email, or anything outside the request you make.
  4. 4. You review everything before it saves; the AI cannot change your calendar on its own.

Accounts and shared with me

How "Shared with me" works

  1. 1. When someone invites your email, or you press "Add to my TangoHive" on a share page while signed in, that calendar joins your account.
  2. 2. It shows up in your own calendar views alongside your events. View access means you can look, not touch; edit access means you can add and change events too, which is the move for two parents running the kids' calendars.
  3. 3. It works even in the other order: if someone shares to your email before you have an account, the calendar is waiting the moment you sign up with that address.
  4. 4. To stop following one, open My calendars and press Leave next to it under "Shared with me".

What happens when I invite someone by email

  1. 1. If they already have a TangoHive account with that email, the calendar attaches the moment you send the invite: it is simply there the next time they open the app or the web, with the access level you chose.
  2. 2. If they are new, the invite email sets up their account in one tap, with the calendar already inside. No password, no forms.
  3. 3. Either way you can watch the state under People on My calendars: "Invited, not signed in yet" flips to accepted once they are in.

Can someone I shared with pass the calendar along

  1. 1. Anyone you share with can copy the calendar's view-only link (Copy link under Shared with me, or Share in the app) and send it onward, so grandparents get the game schedule without you lifting a finger.
  2. 2. That link shows the same public share page you control: if you ever press Stop sharing, it stops working for everyone who has it.
  3. 3. Granting real access, view or edit, always stays with the owner: only you can invite people, change roles, or remove them.

Which email address to sign up with

  1. 1. Your account is keyed by email. Calendars shared to that address attach automatically.
  2. 2. If people share to your personal address, sign up with the personal address.
  3. 3. Using Google sign-in with the same address, a magic link, or a password all reach the same account.
  4. 4. If a share went to a different address of yours, easiest today is to ask the sender to invite the address you actually use.

Privacy and your data

How to delete your account and everything in it

  1. 1. Open Settings from the menu and scroll to the Danger zone.
  2. 2. Press "Delete my account", type DELETE to confirm, and press "Delete everything".
  3. 3. Everything is erased immediately and permanently: calendars, events, contacts, share links, and your login itself. People you shared with lose access at the same moment.
  4. 4. There is no grace period and no recovery, so export anything you need first (each calendar's ICS feed is a full copy).
  5. 5. The same option exists in the iOS app under My calendars.

Who can see your calendars

  1. 1. By default a calendar is visible to exactly one person: you.
  2. 2. Sharing creates an unlisted link: anyone holding the link can view, but the page is excluded from search engines and the URL is unguessable.
  3. 3. Invited people see the calendar under their own account; view-only, always.
  4. 4. You can refresh or revoke any share link at any time from the Share window, which cuts off everyone holding the old URL.