← All FAQs/Groups, posts, and your site
How do I manage or cancel my group's subscription?
Open Team, then Billing, then Manage subscription to change the card, switch monthly or yearly, or cancel.
Switch into the group, open Team from the menu, and scroll to Billing.
Choose Manage subscription. It opens a secure page from Stripe, our payment processor.
There you can change the card, switch between monthly and yearly, download invoices, or cancel.
If you cancel, the group keeps Pro until the end of the period you already paid for, then goes back to Free. Nothing is deleted.
If a payment fails, the group keeps Pro while Stripe retries the card for a few weeks, and the email on the account is told how to update it.
Only an admin of the group can see Billing.
Can't find yours? Ask us directly.